Careers 30. October 2022

Agent in call center

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Agent in call center

who are we looking for

We’re looking for an excellent communicator with enviable time management skills to join our Sisak office.

We are a diverse team of 14 colleagues situated in the Ljubljana office where snacks are abundant, free coffee flows, and team dinners are a must. Our clients are large, global brands, banks, insurance companies, media publishers, mobile carriers, and more.

The Office and Finance team handles all the administration and finances for Infinum Slovenia and works closely with the teams from other locations, as well as with all levels of management. Our day-to-day tasks are various, the work is dynamic and it truly never gets monotonous!

required

Qualifications & Experience

  • relevant work experience in the field of finance, office management, or business administration
  • advanced knowledge of written and spoken Slovenian and English (Croatian will be considered an advantage)
  • excellent time management
  • excellent communication skills
  • highly developed organizational and analytical skills, attention to detail
  • highly developed organizational and analytical skills, attention to detail
  • advanced computer skills including Microsoft Office and Google Drive package
  • a driver’s license

Your responsibilities

required

  • greeting clients, coordinating appointments and meetings
  • managing staff calendars and schedules when necessary
  • handling incoming calls, emails, and other correspondence
  • keeping the office area clean and tidy
  • maintaining office supplies by checking the inventory and ordering items
  • performing work-related errands as requested, such as going to the post office and bank
  • collaborating with external partners like insurance vendors and contracted services
  • organizing business trips, arranging travel accommodations, and processing expense forms (researching and finding available hotels, transportation, and other necessities)
  • assisting with presentations and other management-level reports
  • compile all findings and utilize spreadsheets for simple evaluation to assist different administrative projects
  • entering financial data into the system (we use Minimax)
  • updating financial records and assisting with the preparation of financial reports when necessary
  • keeping track of accounts payable and accounts receivable
  • updating paperwork, maintaining documents and various databases, communicating with accounting
  • assisting the marketing team with specific tasks related to local activities (translations and proofreading, communicating with local vendors and providers, overseeing inventory of internal merchandise, etc.)
  • helping with event organization, meetings, team buildings – scheduling and resourcing
  • cooperating with varied staff members within and outside the department and assisting others as required

What do we offer?

Learning & development

In our bi-weekly one-on-one talks and quarterly 360 reviews, we discuss what’s good and what could be better.



Additional equipment budget

A little extra to supplement your standard work equipment. Pick a latest-model mobile phone, tablet, e-book reader, or a pair of earphones you’ve been dreaming about. Mix & match, why not.



Additional equipment budget

A little extra to supplement your standard work equipment. Pick a latest-model mobile phone, tablet, e-book reader, or a pair of earphones you’ve been dreaming about. Mix & match, why not.



Traveling on business

Having clients all over the world means our employees sometimes have to travel to and work from beautiful locations.



Traveling on business