E-commerce

Availability and support at a time and in a way that suits clients or customers can be provided 24/7.

In addition, we offer the processing of customer complaints according to urgency, regardless of the communication channel through which the complaint arrived: call, e-mail, text messages or social networks.

With our solutions and our local support, you can remain fully focused on your core business and still have complete real-time control over the results of contacts with your customers.

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Business need / problem

  • Availability to the customer / client at all times
  • Low level of digitalization / regular reporting
  • Loss of customer interaction / loss of potential
  • Slow handling of complaints / orders
  • Loss of orders
  • Desire for variable costs / fear of fixed costs

Major benefits

  • Fast implementation
  • Local support
  • Variable costs / optimization
  • Real-time user interaction results
  • Utilizing potential
  • Integration with existing systems
  • Reporting according to management needs
  • self-learning organization

Significo 360 communication channels

  • Phone number
  • Web
  • E-mail
  • Social media
  • WhatsApp
  • Post
Zatražite demo
0800 77 71
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