Order taking and reservations

The contact center and the Significo 360 omnichannel communication platform are ideal products for service activities that need to receive, process, execute and resolve work orders, i.e. process orders and book client reservations of any type. Receipt of work orders is done according to predefined protocols such as calendar reservations or open work orders. In addition to the above, the Significo 360 system has the possibility of insight before and after a certain point, so that according to the reports on the entered orders, all resources involved in the said process can be planned in advance.