Sales increase

The Significo 360 omnichannel communication platform, multiskilled agents of our contact center and the ability to interact with potential customers through various channels such as voice, e-mail, chat, WhatsApp or social networks, are a winning combination for all types of telephone sales, whether B2B or B2C needs.

With predefined contact databases, the Significo 360 software keeps a clear record of the number of calls to each contact for the purpose of evaluating the contact database. All conversations are stored for each contact, in order to identify the needs of each caller, all so that agents know what type of communication approach to apply to a particular case. Thus, we come to a constant increase in sales for our partners.