The Significo Group is our valued partner in the sales activities of Croatia osiguranje. They regularly meet jointly set sales plans and are a significant support to our Good Opportunity customer benefits program.

We have been cooperating with the company Significo for many years. The Significo 360 software solution, together with contact center agents, has ensured that we do not miss potential opportunities with our customers and clients, and the Significo group has become part of our daily processes. All this has led to an increase in the quality of our service to customers, i.e. an increase in the quality of the user experience and consequently, our growth.

We have been cooperating with the Significo Group for several years. Their software solution Significo 360, together with contact center agents, not only helped us to optimize costs, make better use and not miss potential contacts with our customers and clients, but the Significo group, with its business solutions and together with its team of high-quality people and agents in the contact center, has also become part of our daily processes, meetings, discussions and one of the main reasons for our growth. We have significantly optimized business costs, accelerated the work of people in the service and doubled the number of answered inquiries in our sales centers.

Significo had the honor of participating with us in the opening of the first virtual branch in February 2019. As part of the first unique digital service with a video identification process. Together we present the latest state of the art banking of the future, fully digital, simple, fast, and fully customizable, tailored to the wishes and needs of users.

We cooperate with the Significo Group on several different projects in the domains of expertise of both companies. During this period of time, we got the opportunity to get to know in detail not only the organization, but also its culture, as well as the direction of future development. The speed with which the organization changes and the passion with which they do so once a decision is made is truly impressive. Their adaptability is also fascinating, because when they make a mistake in business decision-making, the speed with which they change processes so that the same mistake can never happen again is to be commended. Applying best practices through implementation and certification according to international standards is the best proof of their determination to be the best in the work they do.

We had the opportunity to work with the Significo Group on an ISO certification project. Their greatest strength are the people, whose work, organization and responsibility stood out, both during our cooperation and through insight into the organization and processes of the company.

"Significo is our reliable partner, to whom we entrust communication with a very important and wide group of customers. The task is demanding - we are looking for impeccable support for all users of our Loyalty program through all channels of communication, 24/7. Our expectations are high, and Significo meets them very professionally. "

"We have been cooperating with the Significo group in the field of sales for two years now. Their experience in sales, focus, speed, and flexibility and true "sales DNA" bring us constant improvements in sales results and contribute to market growth. In addition to cooperation in the field of sales, Significo Group is our partner in the area of customer care as well. We achieve a high quality of cooperation thanks to the high level of education of the sales organization, as well as the commitment of the Significo group to reports and analyses that greatly assist us in monitoring and improving the business and responding to customer needs."