Welcome to the digital
era of customer support.
Significo360 is a cloud-based CRM ticketing system designed for
centralized, simple, and transparent management of customer communication
through calls, emails, and social media.
Enhance the customer experience with automated workflows, centralized communication,
and user-tailored CRM support.
Voice, Email, Video, Chat, Social media
Real time statistics inside the Significo360
User data verification
95%
solving of the first level according to the defined responsibility
Monitoring efficiency
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We gather all interactions through different channels
Complaints
Loyalty
Order
taking
Flyers
Various types of queries and priorities
All
All interactions are recorded and processed through the CRM system
Ticketing
Meet
Significo360
Discover the tool that connects teams and customer support – Significo360.
This cloud-based solution is designed for teams that engage with customers daily, whether internally or through external partners such as our contact center.
The system enables fast and transparent information exchange between agents and experts within your organization, significantly reducing resolution time for specific inquiries that require your expertise.
At the same time, managers at all levels gain access to communication oversight and analytics, providing them with key insights to improve processes and the customer experience.
Automated reports turn data into insights and insights into smart decisions that drive the development of support and business operations.
A Flexible CRM Solution
Significo360
Simple for teams and powerful for management, no matter the industry. Significo360 adapts to your workflows, ensures clear organization, and automates support to resolve every customer request in a timely manner.
Faster issue resolution with automated ticket routing.
Ticket content is fully customizable to match your business’s specific needs.
Track every ticket detail and interaction history.
Never miss an opportunity again. Let the system guide you, remind you, and automate every step.
Evaluate and identify customer support issues in real time.
From Data to Insight,
from Insight to Action.
Every interaction is an opportunity and Significo360 ensures that none go unnoticed.
All contacts, requests, and messages become a valuable source of information for smart decision-making and enhancing the customer experience.