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A CRM that fits your business - not the other way around

Built for real communication. Designed to drive results.

Significo360 is a fully customizable CRM designed for teams that communicate with customers every day. Calls, emails, chat, and social media come together in one powerful platform - giving you total visibility, faster resolution times, and happier customers.
Easy for your team. Seamless for your customers. One system to manage the entire customer journey, from first contact to final resolution.

Significo360 customer support CRM software interface

100%

Customizable
what you need, how you need

92%

First Contact Resolution
within 30 minutes

99%

NPS across clients
we bring smiles to our partners

80%

Faster setup
than competitors

One CRM. Every conversation. Total control.

Meet Significo360.

Significo360 centralizes all customer interactions into a single, intuitive workspace. Agents and specialists collaborate effortlessly, information flows transparently, and nothing slips through the cracks.

✔ Fewer tools
✔ Faster responses
✔ Better customer experiences

Efficient customer support solutions for retail and hospitality industries.

Fully customizable CRM

Built around your workflow - not generic templates

Every business is different. That’s why Significo360 adapts to your processes.

• Customize ticket layouts, fields, and statuses
• Build workflows that match how your team actually works
• Remove unnecessary clutter and focus only on what matters

The result: a CRM that feels natural, efficient, and purpose-built for your operation.

Advanced customer support dashboard showing smart ticketing and analytics.
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Significo 360 gives you the tools to automate, organize, and understand every customer interaction

Automation

Customization

Insights

Alerts

Analytics

Faster issue resolution with intelligent ticket routing

Automate repetitive support tasks and route tickets instantly to the right person. Save time, reduce human error, and resolve customer issues faster than ever before.



CRM Ticket Example

CRM built around your business needs

Adapt ticket layouts, fields, and workflows to fit the way your team works. Significo 360 is fully customizable - no unnecessary clutter, just features that match your exact process.


Custom CRM ticket layout example

Track every interaction in one place

See a complete timeline of customer communication across all channels - calls, emails, and chat. Gain full visibility into your customer relationships and ensure nothing gets lost in the process.


CRM customer interaction history

Stay proactive with smart reminders

Never miss a follow-up or deadline again. Automated reminders and system alerts help your team stay focused, on time, and one step ahead of every customer request.


Significo360 CRM notifications and alerts

Real-time performance tracking

Evaluate and optimize your customer support in real time. Access dashboards with performance metrics, response times, and customer satisfaction insights - all in one view.


CRM analytics dashboard and metrics

Automated customer support workflow icon

Centralized Customer Profiles

Complete history of calls, messages, tickets, and notes - accessible instantly.

Customizable CRM settings icon

Smart Ticketing System

Automatically track, prioritize, and resolve customer inquiries with clear ownership and SLA control.

Workflow Automation

Reduce manual work by automating routing, notifications, and follow-ups.

Internal Collaboration

Enable fast communication between agents, supervisors, and experts within the same system.

Secure Cloud Infrastructure

Cloud-based, reliable, and accessible anytime - with enterprise-grade security.

Structured customer handling

From inquiry to resolution, fully managed

Every customer interaction in Significo360 is transformed into a structured case, ensuring clarity, accountability, and fast resolution.

Use Cases

  • Customer support & complaints
  • Sales inquiries & order handling
  • Loyalty & retention requests
  • Campaign and promotion responses
  • General information & assistance

System Capabilities

  • Priority and category assignment
  • SLA tracking and escalation
  • Full interaction and resolution history
  • Performance tracking per agent and team
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Be there for your customers, in every industry.
Anytime, anywhere.

Automotive

Automate test-drive bookings, send service reminders and schedule appointments, share vehicle status information, and follow up on sales leads.

Retail

Engage shoppers instantly with working hours, product information and availability, order statuses, and delivery updates. Encourage more purchases with automated offers and promotions.

Hospitality

Simplify reservations, send check-in details, information about parking and working hours, provide local recommendations - everything your guest needs in one conversation.

Insurance

Collect documents, share quotes, and guide customers through policies quickly and securely - without manual intervention.