We bring smiles to your customers
With 18 years of experience, Significo has become a trusted partner in providing top-tier customer support and BPO services across a wide range of industries. Our deep expertise allows us to understand the unique challenges of each sector, from eCommerce to healthcare, automotive, and more.
By leveraging our years of experience, we craft tailored solutions that meet the specific needs of your industry, ensuring exceptional customer experiences every time.
Let’s work together to transform your customer service and drive lasting success in your industry!
Healthcare
Boost patient satisfaction with our 24/7 support. We handle appointment scheduling, complaints, general inquiries, and more through live chat, phone, email, and social media.
Our services include:
- Managing patient requests
- Mediating compliments and complaints
- Scheduling appointments
- Sharing info on doctors, working hours, locations, etc.
- Running outbound campaigns to promote your services
- Conducting surveys and satisfaction checks
Automotive
Elevate your customer satisfaction with our expert solutions. We handle inbound services, data verification, order management, and more to enhance sales and brand value.
Our services include:
- Leasing expiration notices and customer satisfaction inquiries
- Promotion of services, new car models, and outbound campaigns
- Test drive scheduling, service appointment management
- Handling calls, emails, and vehicle data
- Internal request management
Fintech
In the dynamic fintech industry, we deliver support and digital transformation, including video ID verification for account openings, pre-approval notifications, and GDPR-compliant CRM solutions.
Our fintech support includes:
- Video ID verification for account openings/loans
- Card replacement campaigns
- Pre-approval notifications for loans/credit cards
- Info on banking products and services
Retail
Boost your retail business with our all-in-one customer care services. We handle complaints, orders, marketing campaigns, and lead generation with multilingual, real-time support.
Our retail support covers:
- General inquiries (locations, hours, returns) and complaint resolution
- Wholesale distribution management and distributor communication
- Review and loyalty customer profile management
- Internal request handling (cancellations, duplicate charges, invoices)
- Outbound campaigns (gift cards, branch promotions) and surveys
eCommerce
Make your eCommerce business to the next level with our 24/7 customer support. We handle order processing, complaints, and product inquiries through omnichannel communication.
Our eCommerce support includes:
- Product information assistance
- Order processing and complaint handling
- Inquiry and complaint web forms
- Order status updates for internal departments
- Internal request handling (cancellations, duplicate charges)
Hospitality
Create exceptional experiences in the hospitality industry with our 24/7 customer support. We handle bookings, reviews, and inquiries while managing client interactions across all channels.
Our hospitality support includes:
- General info (availability, seasonal services)
- Service details (spa, promotions, parking, dining)
- Supplier communication
- Tech support for tourist registration systems
- Restaurant services (reservations, promotions, satisfaction checks)
e-Mobility
Empower your e-mobility business with our 24/7 customer support. We handle informational inquiries, technical support, complaints, and outbound campaigns to ensure seamless service for your users.
Our e-mobility support includes:
- Informational inquiries (usage, payments, locations, prices)
- Technical support (station resets, error handling)
- Complaint resolution (transaction issues, charging problems)
- New user inquiries (B2B, B2C)
- Outbound campaigns (home and public charging stations)
Oil & Gas Industry
Streamline your Oil & Gas operations with our 24/7 customer support. We handle product inquiries, complaints, loyalty program support, and outbound campaigns, enhancing customer satisfaction and operational efficiency.
Our services include:
- Product and service information, complaints, and loyalty program support
- Internal requests (cancellations, invoices) and retail location assistance
- Live chat, web inquiries, and energy source ordering
- Surveys, market research, and outbound campaigns
Transportation
Enhance your transportation services with our 24/7 customer support. We provide general information, handle lost item requests, process complaints, and support online ticketing systems.
Our services include:
- General info on services, schedules, prices, and emergencies
- Lost item handling and complaint resolution
- Passenger rights information
- Online ticketing support and transport order processing
- Work order dispatch and schedule updates
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Our partners
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