significo services
Every feedback is significant
At Significo, every contact matters.
Our solutions allow you to focus on the core of your business while we manage all interactions with your customers.
With our flexible 24/7 call center and our in-house developed CRM ticketing software, we reduce costs and complexity, providing top-notch support without the need for permanent staff.
Customized communication solutions that enhance engagement and customer satisfaction – for startups and large companies alike.
Customer support
Our customer support services are designed to provide unmatched assistance across all channels, ensuring your customers receive the best care possible.
- Loyalty management
- Complaint management
- Technical Support Services
- Administration services
- Multilingual Communication
- Real-time Support Solutions
Core benefits
- 24/7 Contact Service
- Multilanguage Support
- Omnichannel Solutions: Connect with customers on all platforms.
- Back office support: Administrative services "right on time"
Business demand
- Focus on core operations
- Extended working hours
- Gain a complete customer overview
- Omnichannel customer engagement
Communication channels
- Phone & Email
- Chat Apps & Web Chat
Online Reviews
We provide expert support in online reputation management, from responding to reviews to analyzing feedback helping you enhance the customer experience and build trust.
- Online Review and Reputation Management
- Collection and Analysis of Customer Feedback
- Data Entry and Organization from Customer Interactions
Core benefits
- Better Brand Reputation
- Fast Response to Customer Reviews and Comments
- Structured Insight into Customer Behavior
Business Demand Solutions
- Do you have negative reviews that no one is monitoring or responding to?
- Do you need a structured system for collecting customer feedback and experiences?
- Lack the resources to continuously monitor digital channels (Google, social media)?
Communication Channels
- Phone & Email
- Chat Apps & Web Chat
Communication Campaigns
and Surveys
We provide operational support in implementing targeted communication campaigns, from satisfaction surveys to informing users about news, events, and promotions.
- Creating and Sending Satisfaction Surveys
- Informing Users About News and Updates
- Notification Campaigns (branch openings, operational changes, special offers)
- Tailored Campaigns Aligned with Your Business Goals
- Operational Support During Peak Activity Periods (e.g., seasonal campaigns)
Core Benefits
- Targeted and Effective Communication
- Support During Key Business Moments
- Improved Customer Experience
Business Demand Solutions
- Need to quickly notify users about schedule changes, events, or promotions?
- Want to run surveys without straining your team?
- Lacking tools or staff for communication campaigns?
- Looking for a flexible, fast-acting partner?
Communication channels
- Phone & Email
- Chat Apps & Web Chat
Every feedback is significant
Meet
Our partners
... and many more