Small enough to care, big enough to deliver.
We are a communication company dedicated to helping your business provide exceptional customer support.
Our ISO-certified CRM platform and advanced communication solutions enhance customer interactions, streamline operations, and uncover insights to drive innovation, keeping you ahead in a competitive market.
Why choose us?
Choose Significo to centralize your data and digitalize your business with our advanced solutions, gaining streamlined operations, improved efficiency, enhanced customer experiences, and a competitive edge in a digital world.
Whether you’re looking to improve customer support, optimize processes, or embrace digital change, we’re here to deliver tailored solutions that fit your needs. Choose Significo as your trusted partner to help you grow and succeed in today’s fast-paced world.
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Our Story
Over the past 16 years, Significo has reshaped and grown. By establishing a strong foundation as a sales organization
and delivering superb results, we managed to expand.
Our sales mindset will always be embedded in our company's DNA.
Our sales mindset will always be embedded in our company's DNA.
As our client portfolio grew, so did Significo. We started doing business across various industries, speaking more languages, and expanding globally. Gradually, we transformed into a modern customer support company providing exceptional customer care service for our partners. We accommodate the growing need for customer interaction across all communication channels, becoming a premier communication company.
The art of creating customer experience.
Customers today have higher service expectations; providing a great customer service experience is no longer a bonus—but a requirement. To create the ultimate customer experience, we focus on resolving issues in a single interaction, ensuring well trained agents, and maintaining a complete communication history.
Our professional CRM solutions and omnichannel solutions, including live chat and contact center services, are designed to meet these needs.
Communication Channels
Telephone, Email, WhatsApp, Google Reviews
Universal Support
Our solutions support all communication channels used by our clients.
4+
Languages
Croatian, English, German, Slovenian
95%
First-level resolution based on defined responsibilities
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Core Strenghts
Customer centricity
At Significo, the customer always comes first. We focus on delivering exceptional experiences through anticipation of needs, complaint management, and professional support.
Omnichannel approach
Our solutions ensure seamless communication across all channels, powered by AI for efficiency, meeting customer expectations on mobile, email, and phone.
Agility and flexibility
We blend agility for unexpected changes with flexibility for the predictable, using our experience to adapt and improve. Our back office support and customer outsourcing services reflect this approach.
Industry know-how
With 15+ years of experience, we offer expert support across industries like e-commerce, automotive, and healthcare, working closely with partners to solve challenges.
Digital transformation
Our cloud-based CRM, SIGNIFICO360, integrates VoIP and data analytics to optimize customer experience, cost, and efficiency across industries like fintech and e-mobility.
Our Global Presence
We provide multilingual support across the EU in Croatian, English, German, and many more, with ISO certification and GDPR compliance ensuring top service and data protection.